Job Summary
A company is looking for an Analyst, Onboarding Operations.
Key Responsibilities
- Liaising with customers via email and Slack to ensure a smooth onboarding experience
- Collecting key information (data entry) and executing global operations processes
- Supporting KYC analysts with subject matter expertise and managing the Quality Assurance program
Required Qualifications
- 2+ years of experience in Operations
- AML/KYC knowledge and experience
- Ability to identify quality gaps and provide feedback and coaching
- Proficiency with Microsoft Excel/Google spreadsheets; SQL knowledge is a bonus
- Willingness to learn new Compliance processes quickly
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