Licensed Customer Care Representative

Job Summary

A company is looking for a Customer Care Representative (Advantage) who is licensed.

Key Responsibilities

• Deliver exceptional customer service while ensuring compliance with legal requirements
• Communicate with customers through various channels and navigate multiple systems
• Resolve inquiries related to insurance matters and document customer interactions thoroughly

Required Qualifications and Education

• High School Diploma or equivalent required
• Property and Casualty license is required for this role
• Minimum of 1-3 years of customer service experience
• Preferred experience in a call center environment or related field
• Intermediate computer skills with the ability to navigate multiple systems simultaneously