Licensed Customer Service Representative, WA

Job Summary

A company is looking for a Licensed Customer Service Representative.

Key Responsibilities

• Answer incoming calls and respond to customer inquiries regarding policies and billing
• Research customer inquiries and ensure timely responses to appropriate parties
• Manage a high volume of inbound and outbound calls while maintaining service levels

Required Qualifications

• One or more active licenses in Property & Casualty
• 2+ years of customer service experience in a call center environment
• High school diploma or GED
• 2+ years of experience in Property and Casualty Insurance or equivalent education
• Bilingual in Spanish preferred