Live Verification Phone Agent

Job Summary

A company is looking for an e-Live Verification Agent to assist customers with rental processes through a digital platform.

Key Responsibilities

• Review customer rental information for accuracy and compliance
• Handle inbound and outbound calls, as well as chat interactions with customers
• Document customer concerns and provide solutions as needed

Required Qualifications

• One year of phone customer service experience
• Experience in high-volume inbound call environments preferred
• Technical proficiency with required computer specifications
• Ability to multitask and assist multiple customers simultaneously
• Reasonable and predictable attendance required