Job Summary
A company is looking for a Loan Setup Supervisor responsible for supervising the New Loan Setup department to ensure timely and accurate onboarding of mortgage loans for servicing.
Key Responsibilities
- Distribute workload and provide daily direction to staff while monitoring service levels and adherence to processes
- Train, coach, and motivate employees while staying updated on regulatory requirements
- Review and audit new loans and escrow setups, providing reporting to management as needed
Required Qualifications, Training, and Education
- Associate's degree or equivalent experience combined with a Highschool Diploma/GED required
- 2+ years of supervisory experience required
- 3+ years of experience in the mortgage servicing industry required
- Previous experience in validating work and resolving training issues required
- Proficiency in Microsoft products and experience with mortgage servicing systems preferred
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