Manager of Customer Success

Job Summary

A company is looking for a Manager, Customer Success - Corporate Services.

Key Responsibilities

• Supervise daily activities of a team focused on customer success
• Facilitate customer onboarding and monitor product engagement
• Provide ongoing support and resolve customer issues as needed

Required Qualifications

• 7+ years of corporate services/registered agent experience required
• 2+ years of people management experience required, managing teams of 6+
• Industry knowledge across all 50 states related to business entity services required
• Bachelor's degree required
• Experience with performance improvement plans and team development