Job Summary
A company is looking for a Complaint & Appeals Coordinator - Fully Remote.
Key Responsibilities
- Manage resolution of Fast Track Appeals for Medicare products, coordinating responses from multiple business units
- Research and triage incoming Medicare Fast Track appeals, ensuring appropriate routing and resolution
- Act as a technical resource for colleagues on regulatory language and appeal issues, while identifying trends and recommending solutions
Required Qualifications
- 1+ years' experience in Medicare
- 1+ years in relevant areas such as claims, patient management, compliance, or customer service
- Experience in research and analysis of utilization management systems
- Proficient in computer use, including Microsoft Word and exposure to Excel
- High school Diploma/GED required; Associate Degree preferred
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