Customer Support Agent

Job Summary

A company is looking for a Customer Support Agent who will provide support to health professionals remotely.

Key Responsibilities

• Support customers through chat, email, and video, providing guidance and assistance
• Conduct product demos and onboarding sessions for new users
• Troubleshoot customer issues and contribute to knowledge-building resources

Required Qualifications

• Experience in customer-facing roles such as retail, healthcare, or hospitality
• Ability to work weekends and thrive in a remote environment
• Quick learner with a proactive approach to problem-solving
• Familiarity with digital tools like chat, email, or Google Workspace
• Experience with ticketing systems or live chat support is a plus