Customer Service Specialist

Job Summary

A company is looking for a Customer Service Specialist to provide exceptional support to employees and their families.

Key Responsibilities

• Assess the needs of employees through targeted questioning
• Gather personal information and details about individuals requiring care
• Deliver high-quality customer service through written and verbal interactions

Required Qualifications

• Bachelor's Degree
• Ability to organize and prioritize effectively
• Proficient in conflict resolution skills
• Outstanding organizational and relationship-building skills
• Experience in providing friendly and empathetic customer service