Job Summary
A company is looking for a Work at Home Customer Service - Bilingual.
Key Responsibilities
- Assist Spanish and English speaking customers with inquiries and issues
- Handle a high volume of incoming calls, including confirming refunds and placing orders
- Promote additional products and personalize customer experiences
Required Qualifications and Education
- Over a year of experience in e-commerce call centers or retail environments
- High school diploma or GED, with relevant training and experience
- Proficient in Microsoft Office and basic computer troubleshooting
- Ability to maintain performance expectations in a fast-paced environment
- Experience resolving customer issues independently
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