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Bilingual Customer Service Specialist

7/24/2025

Remote

Job Summary

A company is looking for a Work at Home Customer Service - Bilingual.

Key Responsibilities
  • Assist Spanish and English speaking customers with inquiries and issues
  • Handle a high volume of incoming calls, including confirming refunds and placing orders
  • Promote additional products and personalize customer experiences
Required Qualifications and Education
  • Over a year of experience in e-commerce call centers or retail environments
  • High school diploma or GED, with relevant training and experience
  • Proficient in Microsoft Office and basic computer troubleshooting
  • Ability to maintain performance expectations in a fast-paced environment
  • Experience resolving customer issues independently

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