New York Licensed Personal Lines Manager

Job Summary

A company is looking for a Personal Lines Client Service Manager II.

Key Responsibilities

• Respond to client inquiries regarding insurance billing, coverage, claims, and other related issues
• Maintain accurate client and policy data within relevant systems
• Contribute to client satisfaction and retention while supporting team goals and business priorities

Required Qualifications

• Bachelor's degree with 3+ years of client service or claims management experience, or a High School degree/GED with 8+ years of experience
• Producer's License
• Proficiency in Microsoft Office
• Ability to learn and adapt to new systems and processes quickly
• Basic understanding of professional and industry standards/practices