Onboarding Consultant - Spanish Speaking

Job Summary

A company is looking for an Onboarding Consultant I, Employee Cloud - Emerging Markets - Spanish Speaking.

Key Responsibilities

• Manage customer relationships and guide restaurant owners through the onboarding phase of Toast Payroll
• Create and lead onboarding training plans for restaurant staff to optimize the use of Toast Payroll
• Set up client databases and provide post-live support, including troubleshooting and follow-up training

Required Qualifications

• Bilingual/Fluent in Spanish & English, both written and verbal
• 3+ years of experience in customer satisfaction and business operations
• Proven ability to operate independently and manage competing priorities
• Track record of meeting and exceeding goals
• Experience translating restaurant operations and payroll concepts for varying knowledge levels