Michigan Patient Care Advocate

Job Summary

A company is looking for a Remote Patient Care Advocate, Specialty in Michigan.

Key Responsibilities

• Handles inbound and outbound calls related to medications, pharmacy services, and non-clinical inquiries
• Updates patient records with insurance information and coordinates follow-up activities
• Collaborates with disease-focused teams to provide exceptional customer service and connects patients with pharmacists as needed

Required Qualifications

• High School diploma or GED
• Experience in customer service with a focus on quality standards and customer satisfaction
• Basic PC skills, including proficiency in MS Windows and MS Office Suite
• Ability to communicate effectively in a diplomatic manner
• Experience in a healthcare or related industry is preferred