Guest Engagement Coordinator

Job Summary

A company is looking for a Guest Engagement Account Coordinator who will support the Guest Engagement team by managing operational activities and strategic initiatives.

Key Responsibilities:

• Oversee calendar management for omnichannel communications including Email, SMS, Push, and In-App Messaging
• Manage campaign deployments and scheduling in CRM platforms, collaborating with clients on necessary edits and approvals
• Maintain communication logs, create briefs for content and copy, and handle operational tasks such as setting meeting agendas and gathering data for reporting

Required Qualifications:

• Bachelor's degree in Marketing, Communications, Business Administration, or Public Relations
• Minimum 2 years of experience in marketing coordination, customer engagement, or account management
• Experience with CRM systems such as Braze, Attentive, or Punchh is a plus
• Proficiency in project management tools and methodologies
• Strong organizational and time management abilities