Network Operations Center Technician

Job Summary

A company is looking for a Service Assurance Technician II.

Key Responsibilities

• Monitor network health and support Service Assurance Repair in a 24/7 environment
• Create and coordinate Outage Parent tickets during outage situations
• Interact with carriers and vendors, escalating issues as necessary until resolution

Required Qualifications

• Minimum of five years of experience as a telecommunications technician or in a related discipline
• Advanced working knowledge of network operations and equipment
• Certifications such as CompTIA Network+, Cisco CCNA, or similar are preferred
• Familiarity with Central Office/Colocation scenarios and related wiring
• Associates or Bachelor's Degree in a technical field is preferred