Job Summary
A company is looking for a Telehealth Registered Nurse (Bilingual).
Key Responsibilities
- Manage a rapid flow of incoming telephone calls from customers in a call center environment
- Document each call efficiently and accurately while monitoring productivity metrics
- Provide accurate assessments of symptoms using Triage Algorithms and ensure HIPAA compliance
Required Qualifications, Training, and Education
- Bilingual, fluent in both English and Spanish
- Valid RN license and current BLS (CPR) certification
- Ability to handle a high volume of consecutive calls
- Strong technological skills with a typing speed of at least 30 WPM
- Private space in the home for patient privacy and access to high-speed internet
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