Ohio Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Representative for Ohio residents.

Key Responsibilities

• Provide exceptional customer service via phone, chat, and email
• Research requests and accurately document call details
• Manage customer cases from initiation to resolution

Required Qualifications

• High school diploma or equivalent
• Three or more years of customer service experience
• Availability to work shifts Monday through Saturday, 8 a.m. to 9 p.m. Eastern time
• Ohio resident with high-speed internet access at home
• Ability to maintain a secluded and distraction-free work environment