Oklahoma Licensed Call Center Rep

Job Summary

A company is looking for a Call Center Representative to support customer needs and service inquiries.

Key Responsibilities

• Assist customers with inquiries regarding insurance policies, coverage, and billing issues
• Provide information on products and services to ensure appropriate insurance coverage
• Support customers in filing claims and demonstrate empathy for their situations

Required Qualifications

• A minimum of two years relevant work experience or two years post-secondary education
• Property & Casualty license required for sales roles, with training provided for unlicensed candidates
• Ability to multitask and navigate multiple computer systems
• Experience in a customer service environment
• Must have a designated workspace and high-speed internet for remote work