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Operational Performance Lead

10/4/2025

No location specified

Job Summary

A company is looking for an Operational Performance Lead, Franchise Essentials (Remote Opportunity).

Key Responsibilities
  • Provide support to Select Service General Managers and the Leadership Committee, ensuring they have the necessary resources for success
  • Lead innovative operational projects and develop content for internal resources and monthly brand webinars
  • Proactively engage hotels to focus on metrics trending negatively, particularly in Rooms and F&B operations
Required Qualifications
  • 5+ years of experience in a related field or equivalent business function role
  • 3+ years of hotel operations experience, specifically in Rooms/F&B
  • Experience using Hyatt's operational tools such as HySat and Opera
  • Bachelor's degree in hospitality or a related field is preferred
  • Data analytics and performance reporting skills to identify trends and recommend actionable strategies

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