Job Summary
A company is looking for a Patient Care Coordinator in the Pacific Time Zone.
Key Responsibilities:
- Coordinate and schedule in-home and virtual appointments for providers and clinical staff
- Utilize scheduling software to manage provider and clinical staff schedules efficiently
- Collaborate with operational and clinical teams to address scheduling gaps and ensure smooth patient experiences
Required Qualifications, Training, and Education:
- High school diploma or GED
- 2+ years of work experience in a healthcare setting
- Preferred experience in a call center or scheduling role
- Preferred knowledge of patient communication protocols and service recovery
- Preferred experience in a value-based healthcare setting
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