Patient Finance Specialist

Job Summary

A company is looking for a Patient Finance Specialist to support clients and families throughout their treatment journey.

Key Responsibilities

• Place outbound communications to ensure clients are fully enrolled in their treatment plans
• Act as a liaison between clients and internal teams to enhance the client experience
• Identify and resolve issues related to treatment attendance and aftercare resources

Required Qualifications

• High school diploma or equivalent
• Minimum 2 years of experience in a customer/patient success or support role
• 1-2 years of experience with Salesforce or equivalent CRM platform
• Knowledge of HIPAA policies and medical billing practices
• Proficiency with cloud-based communication and software tools