Patient Service Specialist

Job Summary

A company is looking for a Patient Service Specialist in the Admitting/Access department.

Key Responsibilities

• Interact with patients, payers, and providers for accurate registration and check-in processes
• Manage customer billing inquiries and route messages within the department
• Assist patients with eligibility, payment arrangements, and financial assistance information

Required Qualifications

• Proficiency in computer applications and excellent mathematical skills
• 2 years of experience in customer service or healthcare/medical office environment preferred
• Knowledge of medical terminology and health insurance billing guidelines preferred
• Able to adapt, prioritize, and meet deadlines
• Strong organizational and analytical skills