Member Services Representative

Job Summary

A company is looking for a Member Services Representative.

Key Responsibilities

• Build and maintain professional relationships with members and colleagues to achieve mutually beneficial outcomes
• Provide best-in-class service as the first point of contact for members, assisting with financial transactions and recommendations
• Educate members about financial opportunities and promote products and services while adhering to guidelines and procedures

Required Qualifications

• Demonstrated knowledge of basic math skills and cash handling experience
• 1+ years of work experience in a sales, retail, or customer service environment is preferred
• Ability to follow established routines under close supervision
• Ability to handle confidential matters and remain calm under pressure
• Willingness to work in a fast-paced, flexible environment