Patient Services Representative

Job Summary

A company is looking for a Patient Services Representative (Remote).

Key Responsibilities

• Greet patients and manage patient registration, insurance verification, and appointment scheduling
• Handle system red flags and manage EHR documentation and communication with clinical staff
• Respond to inquiries from patients, family members, and staff in a professional manner

Required Qualifications

• High school diploma or GED required
• Minimum 1 year of customer service experience in a medical office or related environment
• Experience with scheduling appointments
• Proficient in MS Office applications and EHR systems (preferably Epic)
• Ability to work independently and collaboratively across departments