New York RN Care Advocate

Job Summary

A company is looking for a Progyny Care Advocate - RN.

Key Responsibilities

• Educate and empower members about their personalized benefits and optimize their journey
• Onboard new members by capturing demographics, confirming eligibility, and providing detailed benefit information
• Provide ongoing concierge service and address member inquiries through various communication channels

Required Qualifications

• Active RN license required with direct experience in Women's Health (fertility, maternity, postpartum, and/or menopause)
• Multi-state or compact nursing licensure preferred
• Telehealth or contact center experience preferred
• Knowledge of the fertility industry and patient care is a strong plus
• Ability to manage evolving priorities and work independently in a fast-paced environment