P&C Licensed Customer Care Rep

Job Summary

A company is looking for a Customer Care Representative with a Property and Casualty License.

Key Responsibilities

• Assist customers with moderately complex insurance issues while ensuring compliance with legal requirements
• Respond to inquiries and resolve issues related to policy provisions, utilizing multiple systems and platforms
• Document customer interactions and collaborate with various departments to enhance customer service

Required Qualifications

• High School Diploma or equivalent required
• Property and Casualty license required within designated attempts
• 1-3 years of customer service experience, preferably in a call center or insurance environment
• Intermediate computer skills with the ability to navigate multiple systems
• Experience with Microsoft Office suite preferred