Pharmacy Technician Call Center Rep

Job Summary

A company is looking for a Pharmacy Support Call Center Representative to provide remote support for payment assistance solutions.

Key Responsibilities

• Field requests from patients, pharmacies, and medical professionals regarding card activation and program eligibility
• Provide first-level support for problem resolution and document information specific to the resolution
• Recognize operational challenges and suggest recommendations to management

Required Qualifications

• High School Diploma or equivalent
• Pharmacy Technician experience required
• HIPAA certified
• Call center experience required (3+ years preferred)
• Bi-lingual (English/Spanish) is a plus