Remote Customer Service Representative

Job Summary

A company is looking for a Remote Call Center Representative.

Key Responsibilities

• Answer inbound calls regarding billing inquiries, service requests, and payment arrangements
• Process trouble and outage orders and assist with online account management
• Handle customer service tasks related to move in/out services and payment processing

Required Qualifications

• Must have great attendance
• Computer navigation skills with a typing speed of 35-40 WPM
• Flexibility to work varying shifts from 7am-8pm EST and potential overtime
• Must have a broadband internet connection with specified speed requirements
• Cameras are required to be on during training and production shifts