Pre-Sales Support Specialist

Job Summary

A company is looking for a Pre-Sales Support Specialist (Universities and Publishers).

Key Responsibilities

• Connect innovative solutions to the unique needs of prospective customers at universities and scholarly publishers
• Deliver tailored product demonstrations aligned with specific customer use cases
• Lead trial training sessions, providing hands-on support and addressing technical questions

Required Qualifications

• Proven experience working within a university or with academic stakeholders in the US in SaaS or technology-driven solutions
• Experience with SaaS platform acquisitions at research organizations
• Strong technical proficiency and ability to quickly learn and demonstrate product functionality
• Experience collaborating with Sales teams or vendors to align technical solutions with customer objectives
• Ability to manage multiple pre-sales engagements simultaneously