Program Manager

Job Summary

A company is looking for a Program Manager to oversee customer support operations for new product introductions.

Key Responsibilities

• Manage end-to-end customer support program management activities for new product introductions
• Develop and maintain project plans, timelines, and risk management strategies to ensure successful execution
• Collaborate cross-functionally with various teams to align objectives and maintain launch schedules

Required Qualifications

• Bachelor's degree in Business Administration, Engineering, or a related field
• 5+ years of experience in program management, preferably in technology or consumer electronics
• Proven track record in leading cross-functional teams and managing complex projects
• Strong understanding of post-sales operations and new product introduction processes
• Ability to influence senior stakeholders and lead strategic initiatives