Provider Customer Service Representative

Job Summary

A company is looking for a Provider Customer Service Representative.

Key Responsibilities

• Answering questions and resolving issues based on incoming calls from providers
• Researching issues using multiple applications to assist providers
• Providing customers with related information to answer additional questions regarding plans and benefits

Required Qualifications

• Customer service experience in a transaction-based environment preferred
• Ability to manage multiple tasks in a high volume-based environment
• Familiarity with Microsoft Office products
• Must have a secure home office location and high-speed internet access
• High school diploma, G.E.D., or equivalent experience required