Licensed Employee Benefits Advocate

Job Summary

A company is looking for an Employee Benefits Service Center Advocate to work remotely in the Greater Charlotte Area.

Key Responsibilities

• Answer inbound calls regarding employee benefit enrollment in a professional manner
• Respond to inquiries accurately and document call details accordingly
• Ensure compliance and accountability throughout the entire process from receipt of work to resolution

Required Qualifications, Training, and Education

• Service Center and/or Customer Service experience is required
• Prior benefit administration or insurance experience is preferred but not required
• Must be comfortable with technology
• Internet speeds of above 20 Mbps (Download) and 5 Mbps (Upload) are required
• Comprehensive training will be provided prior to starting the role