Real-Time Operations Specialist

Job Summary

A company is looking for a Real-Time Operations specialist to manage high-profile queries and support project administration.

Key Responsibilities

• Ensure adherence to attendance and maintain productivity across projects
• Handle high-profile queries and assist with day-to-day project administration
• Provide technical support to clients for troubleshooting issues and challenges

Required Qualifications

• Strong technical aptitude and prior experience in a similar field
• Understanding of Workforce, Slack, and Okta systems
• Ability to multitask in a busy office environment
• Professional and positive demeanor with a good telephone manner
• Zendesk experience preferred but not essential