Remote Call Center Representative

Job Summary

A company is looking for a Remote Call Center Representative.

Key Responsibilities

• Handle customer inquiries regarding claims, account balances, and eligible expenses
• Assist members with website navigation and account management tasks
• Manage a high volume of incoming calls while utilizing multiple systems

Required Qualifications

• High school diploma, GED, or college degree
• Minimum of 6 months of customer service experience
• Must complete a mandatory paid training program with 100% attendance
• Successful completion of a background check is required
• Ability to work weekends and manage multiple tasks effectively