Remote Fraud Specialist

Job Summary

A company is looking for a Remote Fraud Specialist in a Call Center.

Key Responsibilities

• Investigates potential credit card fraud cases and analyzes account history
• Responds to account inquiries and assists with lost/stolen reports and credit card replacements
• Builds knowledge and skills in identifying fraudulent activity through training and research

Required Qualifications

• High School Diploma or Equivalent
• Minimum of 6 months call center experience within the last 18 months
• Flexibility to work mid to late shifts, including weekends
• Ability to work in a 24/7 Call Center environment
• Must be on camera during work hours