Claims Analyst

Job Summary

A company is looking for a Claims Analyst (Remote) to support clients through the unemployment insurance claims process.

Key Responsibilities

• Audit and update claim response templates for accuracy and effectiveness
• Communicate with clients to gather documentation and advise on appeal options
• Analyze claim success rates and report on volume and outcomes to leadership

Required Qualifications

• Experience in the unemployment claims management industry
• Experience working directly with clients to gather information and provide guidance
• Experience assessing claim outcomes and advising on appeal strategies
• Experience using the Bullhorn platform
• Proficiency with Microsoft applications