Policy Administration Representative

Job Summary

A company is looking for a Policy Administration Representative to support policy change requests and ensure accurate updates to health and life insurance policies.

Key Responsibilities

• Review and analyze policy change requests for completeness and compliance
• Process information using electronic and paper submission platforms
• Deliver customer support and collaborate with internal teams to resolve issues

Required Qualifications

• Minimum of 3 years of experience in insurance and customer service
• High School Diploma or GED required
• Familiarity with policy change processes and multiple system platforms
• Strong attention to detail and accuracy in data entry
• Excellent communication skills for customer service and team collaboration