Remote Customer Service Agent

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

• Assist patients, caregivers, providers, and pharmacies via calls, emails, and chats
• Provide support in a fully remote environment with flexible scheduling
• Complete online assessments and submit internet speed tests as part of the application process

Required Qualifications

• High school diploma or equivalent
• 1+ year of customer service experience
• A quiet home workspace with wired high-speed internet (75+ Mbps download, 20+ Mbps upload)
• Windows 10/11 PC (Intel i5/AMD Ryzen 5+, 8 GB RAM, 256 GB SSD), webcam, and headset
• Preferred: Remote experience, healthcare experience, or bilingual (English/Spanish)