Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Specialist.

Key Responsibilities

• Navigates and maintains accurate data in the electronic health record while ensuring patient privacy and security
• Manages a high volume of incoming calls, addressing patient needs such as scheduling appointments and handling billing inquiries
• Schedules patient visits and communicates essential clinical information to providers and clinical staff

Required Qualifications

• High School Diploma or GED
• 2-5 years of relevant experience in customer service or healthcare
• No supervisory experience required
• Must be available for full-time training for 4 weeks
• Typing test required with a minimum speed of 35 wpm and 90% accuracy