Remote Customer Service Representative

Job Summary

A company is looking for a Remote Customer Service Specialist.

Key Responsibilities

• Manage high volume of inbound calls, facilitating patient healthcare needs and ensuring resolution
• Utilize electronic health records to validate and document patient information while maintaining privacy and security
• Schedule patient visits, verify insurance eligibility, and communicate clinical information to providers

Required Qualifications

• High School Diploma or GED
• 2-5 years of relevant experience in customer service or healthcare
• Typing speed of at least 35 wpm with 90% accuracy
• Ability to work full-time during training and regular hours
• No supervisory experience required