Remote Customer Service Representative

Job Summary

A company is looking for a Customer Service, Verification Representative - Remote.

Key Responsibilities

• Verify callers' information to connect them with appropriate insurance providers
• Provide customer support through scripted, fast-paced phone calls
• Encourage customers to engage with licensed insurance agents

Required Qualifications, Training, and Education

• Must reside in the United States (excluding CA, NY, PA, WA)
• Successful completion of a background check
• Personal computer with Windows 11 operating system
• Wired USB headset with microphone (gaming headsets not accepted)
• Broadband internet connection with a minimum of 10 Mbps download speed