Job Summary
A company is looking for an Account Servicing Specialist I - Bilingual.
Key Responsibilities
- Perform outbound calls on past due customer accounts to resolve delinquency
- Research delinquent accounts to determine the best course of resolution actions
- Process over-the-phone payments and provide relief options to customers in hardship
Required Qualifications
- Associate's degree in business, finance, communication, marketing, or related field OR relevant applicable experience
- Strong computer skills including Word, Excel, Internet, and email
- Two evening shifts per week and one Saturday shift every 5 weeks
Comments