Bilingual International Customer Service Rep

Job Summary

A company is looking for an International Customer Service Representative (Bilingual Spanish).

Key Responsibilities

• Make outbound calls and emails to military veterans and service members, addressing their questions and concerns
• Investigate and analyze cases to find appropriate solutions and maintain communication regarding diagnostic appointments
• Update the Office Management System with relevant information and document communications accurately

Required Qualifications

• High School Diploma or equivalent
• 2-4 years of related experience
• Fluency in English and Spanish required
• Proficiency in Microsoft Office Suite is preferred
• Must be a US Citizen or Green Card holder