Job Summary
A company is looking for a Customer Service Representative, Bilingual Spanish - Temporary (Remote).
Key Responsibilities
- Assist individuals with Medicaid, SNAP, and TANF application processes and eligibility inquiries
- Respond to inbound and outbound contacts effectively, providing accurate information
- Document interactions and maintain confidentiality while processing eligibility verification documents
Required Qualifications
- High school diploma or GED required with 1+ years of relevant professional experience
- Fluency in English and Spanish is mandatory
- Ability to work independently in a remote environment
- Strong computer skills, including proficiency in multiple systems
- Experience in a high-volume call center is preferred
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