Bilingual Spanish Customer Service Rep

Job Summary

A company is looking for a Customer Service Representative, Bilingual Spanish - Temporary (Remote).

Key Responsibilities

• Assist individuals with Medicaid, SNAP, and TANF application processes and eligibility inquiries
• Respond to inbound and outbound contacts effectively, providing accurate information
• Document interactions and maintain confidentiality while processing eligibility verification documents

Required Qualifications

• High school diploma or GED required with 1+ years of relevant professional experience
• Fluency in English and Spanish is mandatory
• Ability to work independently in a remote environment
• Strong computer skills, including proficiency in multiple systems
• Experience in a high-volume call center is preferred