Job Summary
A company is looking for a Bilingual (Spanish) - Sales Retention Specialist (Remote - US).
Key Responsibilities
- Provide exceptional customer support to strengthen revenue retention
- Consult and educate advertisers through high-volume inbound calls and emails
- Highlight investment returns to clients using ad performance metrics
Required Qualifications
- Bachelor's Degree or 3+ years of relevant client-facing experience
- Fluency in Spanish for communication with customers
- Technical proficiency with computers and information systems
- Experience in account management, sales, advertising, or small business (preferred)
- Ability to handle tough conversations professionally and solutions-oriented
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