Bilingual Technical Support Consultant

Job Summary

A company is looking for a Technical Support Consultant (Italian & English) to provide customer support in a remote setting.

Key Responsibilities

• Provide exceptional customer support via emails, calls, and chats
• Troubleshoot technical issues and guide customers step-by-step
• Collaborate with other departments to resolve customer inquiries

Required Qualifications

• Fluency in Italian and English (both spoken and written)
• 1-2 years of experience in customer support in a fast-paced environment
• Familiarity with CRM systems and basic technical support
• Personal laptop or computer with at least 8GB of RAM and a stable internet connection