Job Summary
A company is looking for a PHS Billing Analyst II.
Key Responsibilities
- Manage administration onboarding calls to align account setup with customer expectations
- Review and reconcile employer payment records with coverage elections
- Identify account risk indicators through monthly reporting and escalate issues as needed
Required Qualifications
- High school diploma or equivalent required
- Minimum 5 years of customer service experience in an office or business environment
- Advanced proficiency in Microsoft Excel and intermediate knowledge of Word
- Demonstrated research and analytical capability
- Background in insurance, billing services, or account management preferred
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