Job Summary
A company is looking for a Call Center Representative III to manage high volumes of client inquiries remotely.
Key Responsibilities
- Researches and resolves complex customer inquiries and escalations
- Determines root causes and coordinates with internal departments to resolve issues
- Enters client/customer updates into the appropriate system and mentors new hires
Required Qualifications
- High School Diploma or GED
- 4 - 6 years of related experience
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