Call Center Representative

Job Summary

A company is looking for a Call Center Representative.

Key Responsibilities

• Support customer inquiries and insurance policy needs by answering questions and offering additional products
• Assist customers recently in accidents by setting up new claim reports and demonstrating empathy
• Navigate through multiple computer systems to manage customer interactions effectively

Required Qualifications

• A minimum of two years relevant work experience
• OR a minimum of two years post-secondary education
• Ability to multitask in a fast-paced environment
• Customer service experience
• Willingness to work full-time, including evenings and weekends