Claims Specialist

Job Summary

A company is looking for an HRBP (Claims Specialist).

Key Responsibilities

• Researches and drafts responses to state unemployment claims while ensuring compliance with deadlines
• Provides guidance on unemployment policies and procedures to internal and external contacts
• Manages multiple cases and maintains effective relationships with customers and team members

Required Qualifications

• Experience in customer service and handling difficult situations
• Preferred background in human resources or relevant education
• Experience in research, analysis, and case management
• Proficiency in MS Office Suite
• Ability to manage confidential information and work in a fast-paced environment